For most everyday items. Delivered in 3-5 working days, excluding weekends and bank holidays. Deliveries to Scotland may take longer.
¹ On orders over £100. Everything in your bag counts towards this, including furniture items, though furniture delivery is charged separately where applicable.
£5.00orFREE¹
Next Day Delivery
Order by 6pm
Delivered the next working day, excluding weekends and bank holidays. Orders placed after 6pm on Friday arrive on Tuesday.
£8
Nominated Day Delivery
Orders are dispatched Monday to Friday. Choose a delivery date up to 7 days ahead, excluding weekends and bank holidays.
£8
Click & Collect
Collect from any of our 8 stores
Choose your store at checkout. Orders are dispatched Monday to Friday and ready to collect in 3–5 working days. Once it’s ready, collect any day the store is open.
FREE
Furniture & Garden Furniture Delivery
Delivered in 7–10 working days, excluding weekends and bank holidays. Pre-order items arrive on the date given when you ordered. Find out more
² When you spend over £1,000 on outdoor furniture.
£19.95orFREE²
Barker & Stonehouse Delivery
Delivered within 10 working days of coming into stock. Find out more
£29
Heal's Delivery - Small Items
Delivered within 1–3 working days of coming into stock.
£6
Heal's Furniture Delivery - Large Items
Delivered by Heal’s specialist partner, who will contact you to arrange a date once your order is ready. For UK mainland addresses, a date is usually offered within 14 days.
³ When you spend over £500 on Heal’s.
£79orFREE³
Heal's Delivery - Extra Large Items
Delivered by Heal’s specialist partner, who will contact you to arrange a date once your order is ready. For UK mainland addresses, a date is usually offered within 14 days.
⁴ When you spend over £5,000 on Heal’s.
£79.00orFREE⁴
Returns
Return online orders within 14 days of delivery for a full refund to your original payment method. We’ll refund you within 14 days of receiving your return. You can also return online orders in store with your order confirmation email. Items must be in their original packaging, with tags attached and in a resalable condition.
Items we can’t accept
For hygiene and safety reasons, some items can’t be returned unless faulty, including food and drink, underwear, swimwear, pierced jewellery, used or unboxed cosmetics, bedding, and personalised items. See the full list
Brand returns
Some brands have their own returns process, including Dune, Moda in Pelle and Barker & Stonehouse. Heal’s furniture returns carry a £150 fee. See brand returns
Pedro Raccoon Soft Toy is a lovable plush companion with a wonderfully soft finish and charming character. Perfect for cuddles, gifting and imaginative play.
Product Details
Product Features
Item Number: A757381
About Steiff
Discover the timeless charm of Steiff teddy bears, beautifully crafted companions loved by generations. From cuddly Steiff soft toys for little ones to collectible favourites and thoughtful Steiff gifts, explore a world of premium plush creations designed to be treasured for years to come. Explore now.
Delivery & Returns
Standard Delivery £5, or FREE on orders over £100 — Delivered in 3-5 working days*. Excludes weekend and Bank Holidays
Next Day Delivery (Order by 6pm) £8 —Delivered next working day. Orders placed on Friday will be delivered on Tuesday. Excludes weekend and Bank Holidays
Nominated Day Delivery (Mon-Fri) £8 —Choose a delivery date up to 7 days in advance. Excludes weekend and Bank Holidays
Click & Collect FREE on orders— Delivered within 3-5 working days. Excludes weekend and Bank Holidays
Furniture & Garden Furniture Delivery £19.95, or FREE on orders over £1,000 — Delivered within 7-10 working days. Excludes weekend and Bank Holidays. For pre-sale items please refer to timeline quoted at purchase. Find out more
Barker & Stonehouse Delivery £29 — Delivered within 10 working days of coming into stock. Find out more
Heal's Furniture Delivery £79 (Large items) — Furniture and other large items from Heal’s are delivered via their specialist delivery service for a fixed fee of £79.00.
Once your order is ready for delivery, Heal’s delivery partner will contact you directly to arrange a convenient delivery date. For UK mainland addresses, a delivery date is usually offered within 14 days of your order becoming available.
Please note that free returns do not apply to Heal’s products. Return charges may apply.
For full details, please see the Heal’s Returns Policy here.
