Online customers will receive two free beauty samples from selected brands when they spend over £70 on beauty products included in the offer.

Subject to stock availability of the free sample products, and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk. Offer is redeemed when the qualifying purchase is added to the basket and the customer selects their two free samples at the checkout.

Qualifying purchase includes any purchase over £70 of beauty products, including all make-up, skincare and fragrance. Qualifying purchase is to be made online only. Offer is available whilst stocks last. Sample products are limited to one type of sample per customer; therefore, customers cannot select two of the same sample products at checkout. The promotion can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Promotion cannot be redeemed retrospectively. As the samples can be very popular and whilst we do our best to ensure that everyone receives their requested samples, distribution is subject to stock availability and we do not guarantee customers will receive their selected sample choices. However, customers will receive two free samples with every qualifying purchase. There is no cash equivalent is available. Fenwick reserve the right to withdraw or vary this offer at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

The Fenwick Corporate Card entitles the holder to 10% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare), Fenwick own-brand restaurants, food and beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online.

Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick Corporate Card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick corporate cardholder number (which is located under the barcode of the digital card) in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick corporate cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and corporate discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact us via corporateservices@fenwick.co.uk.

Concessions included at 10% off (fashion, accessories, beauty):
Womens: Albaray, Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Garden furniture is available for delivery in 7 business days from day of ordering, subject to the items in question being in stock. Fenwick reserve the right to withdraw or vary this promotion at any time.

Gift cards can be purchased in store or online.

All gift cards and e-gift cards are issued by Fenwick Limited and may be used in any Fenwick store (including any Fuego and Mason + Rye restaurants) or online at www.fenwick.co.uk, as part or full payment for goods (exclusions apply – see below). To use an e-gift card online simply enter the card and PIN number provided with the e-gift card, alternatively e-gift cards can be used instore too by presenting the barcode in the e-gift card email at the till point.

The minimum amount to activate a gift card or e-gift card is £10 and the maximum card value is £250. Please protect the gift card or e-gift card and treat it as cash as the balance cannot be returned to you if it is lost, stolen or damaged. The value on the gift card or e-gift card cannot be resold and cannot be exchanged for cash. No change will be given in relation to any purchase made by the gift card or e-gift card and, instead, any balance will remain on the gift card or e-gift card which can be applied to any future purchase. Any unspent amount on the gift card or e-gift card will automatically expire, and be lost, twenty-four (24) months’ following the last transaction on the gift card or e-gift card. This period cannot be extended under any circumstances. To check the balance of your gift card or e-gift card, please ask in any Fenwick store or online at checkout. For the avoidance of doubt, a balance enquiry is not considered use. A gift card or e-gift card cannot be used to purchase another gift card.

If you wish to return a purchase made with a gift card, your refund will be given in the form of a gift card. Any online purchases made with a gift card which you wish to return will be refunded in the form of an e-gift card, which will be sent to the email address associated with the original purchase. Where an order has been placed using a gift card or e-gift card and another payment method, in the event a refund is required, the order of refunds shall be gift card or e-gift card first, followed by the other payment methods. If for any reason we are unable to fulfil part of your online order which has been paid for by e-gift card then we will issue you with a refund in the form an e-gift card, which will be sent to the email address associated with the order. Where the order has been placed with a combination of gift card or e-gift card and another payment method then, in the event of a partial cancellation, we will refund to an egift card in the first instance. If the partial cancellation refund exceeds the amount originally paid by gift card or e-gift card, then the residual amount will be refunded to the secondary payment method.

Gift cards and e-gift cards are non-refundable except in accordance with Distance Selling Regulations, which only apply when you purchase the gift card or e-gift card online. You have the right to cancel a Distance Selling contract within fourteen (14) calendar days after the date on which the gift card or e-gift card was sent to you by Fenwick. For further details, please refer to the “Your right to cancel” section of our terms and conditions.

This card cannot be used to discharge indebtedness against any credit agreement that you have with a Fenwick or Bentall’s store. Gift cards can be purchased in store or online. The following exclusions apply: Café Nero, Carluccio’s and furniture concessions.

Fenwick reserves the right to amend these terms and conditions at any time. These terms and conditions shall be governed by the laws of England and Wales and the exclusive jurisdiction of the English Courts shall preva

This payment option allows you to buy now and pay later, depending on eligibility.

As soon as your order has been confirmed, you will receive information from Klarna on how and when to complete your payment.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay Later option. If you have any questions regarding payment, please contact Klarna customer support.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments, depending on eligibility.

The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay in 3 Instalments option. If you have any questions regarding payment, please contact Klarna customer support.

Full Klarna Terms and Conditions can be found here

Not settling your payment on time could affect your ability to use Klarna in the future. We encourage you to spend responsibly, remember to keep up with your repayments to avoid late payment fees and damage to your credit file. Pay later and Pay in 3 Instalments is a form of credit, Fenwick is not the lender. For debt and money advice please reach out to https://www.moneyadviceservice.org.uk.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

The Fenwick VIP card entitles the holder to 25% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare) and 10% discount on Fenwick own-brand restaurants, food, beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online. Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick VIP card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick VIP cardholder number, which is located under the barcode of the digital card, in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick VIP cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and VIP discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact the Fenwick Press team viaVIP@fenwick.co.uk.

Concessions included at 25% off (fashion, accessories, beauty):
Womens: Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Fenwick offers a 5-year guarantee on indoor and outdoor furniture purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. This offer excludes nursery furniture, prams and car seats and will not be covered in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

2-Year Guarantee on Nursery Furniture, Prams and Car Seats

Fenwick offers a 2-year guarantee on nursery furniture, prams and car seats purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. Your purchase will not be covered by this guarantee in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

Get up to 10% student discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV & Audio; Large Electricals; Apple products; stamps, Vintage bags, Bikes and Bike Accessories; all in store services, delivery charges, tickets and gift cards.

For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Jo Malone London; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff; Whitewall Gallery and WH Smith Children’s.

For any specific queries on exclusions, please ask an in store concession assistant. Valid College or University Student ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available. Fenwick reserves the right to refuse discount for any student ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

Get 10% off your next online order at www.fenwick.co.uk when you donate your unwanted clothes to Thrift+. Fenwick have teamed up with Thrift+, a resale service for your best second-hand clothes, that allows you to donate your unwanted designer, luxury and high-street clothes to raise valuable funds for charities. Customers can get their free* ThriftBag with any purchase online at www.fenwick.co.uk and in-store with any womenswear or menswear purchase. How to redeem: Customers will need to create an account with Thrift+ to be eligible to receive their discount code, this can be done at https://thrift.plus/account/register.

Once Thrift+ have received the bag, you will receive a unique, electronic discount code for you to redeem 10% off any online Fenwick purchase.** For your discount to apply, add the unique discount code to your online shopping basket before checkout. This offer can be used on full price and sale women’s, men’s and children’s fashion and accessories, home, gifts and food and on full price wine and electricals. This offer cannot be used in conjunction with any other promotion, staff discount or on garden furniture and only one discount code can be used per transaction.

Please see below for all exclusions. Your 10% discount code is only valid at www.fenwick.co.uk and cannot be accepted in our stores. Whilst the unique discount code does not come with an expiry date, please be aware that you cannot redeem the discount retrospectively on purchases you have already made. This is an online offer only. Fenwick and Thrift+ reserve the right to alter, amend or revoke this offer at any time. For further information, please visit www.thrift.plus/help.*P&P charges may apply.** Exclusions apply.

The following brands are excluded from this offer; Chanel, Diptyque, Jo Malone London, Organic Pharmacy, Sif Jakobs, Agnes B, James Lakeland, Longchamp, Polarn O Pyret, French Connection, All Saints and Wave Spas. All wine and electrical sale items are excluded. All concession partners are excluded.Where an item is not included in the offer, the discount will not automatically be deducted when the unique discount code is added to the online shopping basket.

Get up to 10% military discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV and Audio; Apple products; stamps, Vintage bags, all in store services, delivery charges, tickets and gift cards. For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff. For any specific queries on exclusions, please ask an in store concession assistant. Valid Military photographic ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available.

Fenwick reserves the right to refuse discount for any military ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

1. The MyFenwick customer loyalty scheme is operated by Fenwick Ltd, (“Fenwick”, “us”, “we”) which is a limited company registered in England and Wales under company number 00052411, with its registered office at Northumberland Street, Newcastle-Upon-Tyne, NE99 1AR, United Kingdom. Our VAT number is 176 297 818. 
2. If you need to, you can contact us by using our Contact Us form, which can be found here, or by calling us on 0800 783 1783 Mon-Fri 9-5.30pm, or alternatively by writing to us at Fenwick Limited, 3rd Floor, Wood Street, Kingston upon Thames, KT1 1TX. 
3. MyFenwick is the customer loyalty scheme operated by Fenwick. MyFenwick members can collect points when they shop with Fenwick. Those points may be converted into vouchers which are redeemable in Fenwick stores and on www.fenwick.co.uk. MyFenwick members may also be eligible for other rewards and benefits.

1. You must be over 18 years of age to register for and use MyFenwick. 
2. You can register for MyFenwick online by visiting [https://www.fenwick.co.uk/pages/rewards]. You can also register in-store by speaking to an in-store Fenwick colleague. 
3. When registering, you must use the email address associated with your existing online Fenwick account (if you have one), to ensure your MyFenwick account is synced with your existing Fenwick account. If you do not have a Fenwick account, one will be created alongside your MyFenwick account when you register for MyFenwick. 
4. We will collect personal information about you when you register for MyFenwick. For full details of the personal information collected and how this is used, please see our Privacy Policy. 
5. You must check your details carefully when registering for MyFenwick; you are responsible for ensuring the details are complete and accurate. 
6. After you have submitted your details and signed up to MyFenwick you will receive a welcome email confirming that your MyFenwick account has been created.  
7. If at any time you need to update the personal details we hold for you, including telephone number, delivery address, payment methods, this can be done by logging into your account. 
8. If you would like to close your MyFenwick account, please  Contact Us.

1. Once you have successfully registered, you can use MyFenwick when shopping on www.fenwick.co.uk and when shopping in Fenwick stores. 
2. We will send you a virtual MyFenwick card that you can add to your Apple or Google Wallet. When shopping in-store, show your virtual card at checkout and points will be added to your account and will be available for use within 15 days of the date of purchase.  
3. When shopping online, log in to your account before placing your order and points will be added and will be ready to use within 15 days of the date of purchase. 
4. At our discretion, if we identify that you hold two or more MyFenwick accounts, we may merge them into one account or cancel one or all of them.  
5. Fenwick, in its sole discretion, can terminate, withdraw, suspend or alter the scheme at any time. If such an event were to take place, all MyFenwick members would be notified and all accounts would be suspended/terminated as appropriate.  
6. Fenwick may terminate a member’s MyFenwick account if it considers the member to have breached the MyFenwick terms and conditions or be misusing the scheme. 

1. Points can be collected on purchases made online or in Fenwick stores (subject to any exclusions or restrictions set out in these Terms and Conditions).
2. Additional points can be collected around your birthday (for Silver and Gold tier members) and Fenwick may from time to time offer promotions with point rewards. You may also collect points for taking part in specific events and activities. Please visit Ways to Earn (found here) for more details of ways to earn points, such as 100 points for signing up, 35 points for completing your MyFenwick Loyalty profile. 
3. Points shall only be awarded on the total amount spent after any and all discounts or offers are applied, and shall be calculated using the tier (green, silver or gold) you have reached at the time of purchase.  
4. From 10am on Friday 28th November, points will be automatically credited to your MyFenwick Loyalty account and available for use*.
5. Your account balance will be visible in your online MyFenwick account. This will also display details of how much you need to spend to move up to the next tier. 
6. Points shall be available for use for a period of 12 months from the date on which they were acquired (being the date on which you made the relevant purchase, or completed the relevant activity). If points have not been redeemed within these 12 months, they will expire and will be deducted from your MyFenwick account.  
7. You can redeem your points against any future purchases (excluding the purchase of gift vouchers). When making an online purchase you will be notified of the points available in your MyFenwick account for redemption and will be given the opportunity to redeem them against that purchase. In store, our members of staff will notify you of the points available in your MyFenwick account for redemption and give you the opportunity to redeem them against that purchase. 
8. Points shall be deducted from your account in the event of a refund. If this deduction lowers your point balance below a tier threshold you will drop a tier. Likewise, if points have already been redeemed and you have a nil balance when the deduction takes place, this will result in a deficit on your account. 

Exclusions, Limitations and Restrictions  

1. Purchases made in restaurants or in-store services are not included in the MyFenwick scheme and customers will not be able to collect points on purchases in these areas.  
2. Customers purchasing furniture items eligible for home delivery will be able to collect points on their purchases in the same manner as set out above, but points will be made available within 15 days from the date of delivery of the order and not from the date of purchase. If a home delivery order is delivered in instalments, points will be made available no later than 15 days from the date of the final delivery instalment.
3. Gift vouchers may not be purchased using Loyalty points, either instore or online.

 

Please note that customers are currently unable to collect points on in-store purchases of Barker & Stonehouse products. Customers will be notified of the position prior to any instore transactions being concluded. In the meantime, all online purchases of Barker & Stonehouse products will continue to accrue points in accordance with the terms set out in the MyFenwick Terms and Conditions.

At the time of signing up, all MyFenwick members shall automatically become a Green tier member. Once that member has collected 750 points in a year they will qualify for Silver tier membership and once they have collected 1,500 points in a year, they will qualify for Gold tier membership. Tier status expires after 1 year of a member’s upgrade unless the member spends the qualifying amount again within the following year, tracked on a rolling basis. Points shall be collected based on the tier status at the time of purchase. If a member qualifies to move up a tier as a result of a purchase, they will still collect the points from the original tier on that purchase with the increased tier applying from the member’s next eligible purchase

We may revise the MyFenwick Terms and Conditions at any time by amending this page. The current version of the MyFenwick Terms and Conditions will apply to the MyFenwick scheme, so please check this page from time to time for any changes we may have made. The MyFenwick Terms and Conditions were last updated on the date stated at the end of this page.

1. We may transfer our rights and obligations under the MyFenwick Terms and Conditions to another organisation, but this will not affect your rights or obligations under the MyFenwick Terms and Conditions. 
2. If any of the MyFenwick Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of the MyFenwick Terms and Conditions shall remain in full force and effect. 
3. The contract is between you and us. Only you and we shall be entitled to enforce the MyFenwick Terms and Conditions. No third party shall be entitled to enforce any of the MyFenwick Terms and Conditions. The MyFenwick Terms and Conditions shall prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional material. 
4. Any delay or failure by us to exercise any right we may have under the MyFenwickTerms and Conditions is not a waiver by us of that right. So even if we delay in enforcing the MyFenwick Terms and Conditions, we can still enforce them later. 
5. Fenwick’s liability under the MyFenwick scheme shall be exclusively limited to direct loss as a result of our breach. In such circumstances, our sole liability shall be to credit to your MyFenwick account such points as may have been wrongly deducted or which were not credited when due.  
6. The MyFenwick Terms and Conditions are governed by English law. This means that in the event any matter or dispute arising out of or in connection with the MyFenwick Terms and Condition (including non-contractual disputes or claims), will be governed by English law. You may bring legal proceedings in English courts. If you live in Scotland, you may bring legal proceedings in respect of the product(s) in either the Scottish or the English courts. If you live in Northern Ireland, you may bring legal proceedings in respect of the product(s) in either the Northern Irish or the English courts. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform at: http://ec.europa.eu/odr 

*Excluding home delivery furniture purchases, see section on Exclusions, Limitations and Restrictions for further information

SAGE ‘FAST-TRACK’ PROGRAM TERMS

The following information forms the terms and conditions ("Terms")
for the “Fast Track” Program (“Program”). Your participation in the
Program is deemed an acceptance of these Terms. You must comply with these Terms, including all eligibility and claim requirements set forth herein, to participate in the Program.

To learn about the Program, go to https://www.sageappliances.com/en-gb/program/partner/fast-track. Buy and register a participating product and receive two complimentary bags of coffee beans from beanz.com/uk. You can also buy coffee at 25% off the current price via beanz.com/uk until the cumulative amount of the discount has reached the limit shown in the Participating Product and Discount Savings Cap (“Cap”) table below.

 

The Program is offered by BRG Appliances Limited, a company registered in England and Wales under company number 08223512 with a trading address at BRG Appliances Limited, 86-90 Paul Street, London EC2A 4NE ("Sage").
The Program commences at 00:00 EDT on October 1, 2025 and is valid until further notice, (the "Program Period").

 

HOW IT WORKS

You must purchase your participating product from sageappliances.com/uk or an authorised reseller. The 25%
discount applies to beanz.com/uk orders, whether by subscription orders or at your convenience. Beanz.com/uk subscription orders include free shipping and flexible delivery schedules. You may start, stop or modify a beanz.com/uk subscription at any time by going to your Account. 

o If you purchase a participating product from an Authorised Retailer on or after October 1, 2025, retain your original Proof of Purchase.

o Go to https://www.sageappliances.com/account/en-gb/product-registration within 30 days of your purchase. There you will create a Sage account and register your Participating Product. You will be asked to upload a copy of your receipt, select your preferences for the two complimentary bags of coffee beans and provide information necessary for us to ship them to you. When you complete the
process, you will receive an email confirming your registration. You should then hear from us within 5 days confirming your approval.

o Once
approved, we will send you the two complimentary bags of coffee beans from beanz.com/uk. You will then begin to receive 25% off your beanz.com/uk purchases, whether you opt for a subscription or purchase at your convenience. To receive your discount on beanz.com/uk, you must be logged in with the same email address used to register your Participating Product and your discount will be automatically applied at checkout. You will also be able to track your progress, see your transaction history and more in your Sage account.

o If you purchase a participating product directly from Sage on or after October 1,
2025, as part of the purchase process, you will select your preferences for the complimentary beanz.com/uk coffee beans. If you are already a beanz.com/uk customer, it is critical that you use the same email address already on record with beanz.com/uk when you purchase your Participating Product.  There is no obligation to purchase from beanz.com/uk or otherwise participate in the Program.  You will also be able to track your progress, see your transaction history and more in your Sage account.

o  
If you purchased a
Participating Product on or after April 1, 2025, and you are not already participating in the Fast Track Barista Pack cashback program, you may participate in this Program. You may not participate in both nor may you transfer your participation from the cash-back program to this Program.  If you are already participating in the cash-back program, you may continue to participate in it as per its terms.

o If you receive the Participating Product as a gift, you may register using either an original or gift receipt. Please note that only one (1) registration per Product is permitted.

o If you are an existing beanz.com/uk customer with an active coffee
subscription and you have successfully registered your Participating Product, the 25% discount will be automatically applied to future orders, be they subscription or otherwise. It is critical that you use the same email address on record with beanz.com/uk when you register your Participating Product if you wish to have these subscription orders automatically discounted.

o All participants will have a period ("Purchase Period") of 48 months from the date you receive your confirmation email to place beanz.com/uk orders that enjoy the 25% discount, subject to the Cap.

o Coffee prices are subject to change without notice.  Your 25% discount will be applied to then-current full retail price as shown on beanz.com/uk.  For the avoidance of doubt, if a coffee you choose is on sale at 10% off, you will receive a discount of 25% off the full regular retail price, not the sale price.

o Free shipping applies
to subscription orders or to one-time orders over £29 (before discount and taxes). Standard shipping charges apply to one-time orders under £29.

If you purchase more than one Participating Product, you may register each product in the Program subject to the following: 

o   If your second (and subsequent, if any) purchase occurs during the first Participating Product’s Purchase Period, the Cap applying to your coffee beans purchases will be the sum of the Participating Products’ individual Caps.  Your Purchase Period will be measured from the date of the latest purchase or your original Purchase Period, whichever is longer.

o  If your second (and
subsequent, if any) purchase occurs after the expiration of the original Product’s Purchase Period, the applicable Cap and Purchase period will be independent of the original purchase.  Both the Cap and the Purchase Period will be the amount designated for the second purchase. 

o   If you participate in the Fast Track Barista Pack cashback program with your original purchase(s), you may not utilise the discount option on your second (and subsequent, if any) purchase until all cashback has been earned or the expiry of the cashback option, whichever is first. You may then begin to utilise discounts subject to the Cap for your
second product.  Your Purchase Period will begin on the date of your registration approval email.

ELIGIBILITY.
To be eligible to participate in the Program, you must:

o Be currently living in the United Kingdom. Please note that currently the following places are excluded: Isle of Man, Jersey and Guernsey.

o Be age 18 years or older.

Purchase your Participating Product from Sageappliances.com/uk or an authorised UK Reseller;

o Be the Participating Product's end-user, meaning that you must Purchase the
Participating Product for your own use and not for commercial purposes,
re-sale, re-supply, rental, rent-to-own, or any other indirect use. For the
avoidance of doubt, when the Participating Product is gifted to an otherwise
eligible end-user, either the giver or the recipient may participate in the
Program, but not both.

 

PROGRAM
EXPIRATION AND TERMINATION

 

Your
participation in the Program ends automatically upon completion of the Purchase
Period or when you reach your Cap, whichever occurs first.

 

While
we invite you to continue to purchase coffee beans from beanz.com/uk by Sage, the
Program discount will expire at the end of the Purchase Period whether or not
you have reached your Cap. If at any time you
breach these Terms, your participation in the Program will end and you will not
be entitled to further discounts. Sage reserves the right, without prior
notice, to modify, interrupt or terminate this Program at any time (including
prematurely) or to extend it, without taking into account your interests or the
interests of any participant. If we do so, you will still be able to continue using
your 25% discount until Capped through the duration of your Purchase Period.

 

This
program may not be available in the future. 
In particular, Sage reserves the right to modify the Terms of this
Program and to adapt them to changed circumstances especially in cases of force
majeure, unexpectedly high demand for Participating Products and in cases where
the proper implementation of the Program cannot be guaranteed for technical or
legal reasons. In the event of a change in the conditions of participation,
current participants will be informed immediately by e-mail.

 

INVALID
CLAIMS

 

If
Sage determines in its sole discretion that your claim to participate in the
Program is invalid, you will be notified of the reason for this determination
via the email address you have provided ("Invalid Claim Notification
Email"). You will have until midnight on the 14th calendar day after the
Invalid Claim Notification Email is sent to provide documentation to support
the validity of your claim as described in the Invalid Claim Notification
Email. Sage may invalidate a claim if a Claimant fails to provide a valid Proof
of Purchase or other documentation as requested by the 14th calendar day after
the Invalid Claim Notification Email is sent, and you will not be eligible to
participate in the Program. Sage may, at any time, verify the validity of any participation
or any participant in the Program (including identity, age and place of
residence and Proof of Purchase), and may disqualify any participant who is not
acting in accordance with these Terms and Conditions or who tampers with the
Program process.

 

All
decisions of the Sage are final and non-negotiable. Failure by Sage to enforce
any of its rights at any time does not constitute a waiver of those rights.
Sage reserves the right to request and inspect original purchase receipts, to
check all claims for compliance with these and to request any missing Proofs of
Purchase. Incomplete, indecipherable, or illegible Proofs of Purchase will be
deemed invalid.

 

You
are responsible for ensuring the correct contact email address and other
details are provided pursuant to the requirements herein and that Sage is
notified of any updated details. Sage accepts no responsibility if you should
fail to notify us of correct details or of a change to those details pursuant
to the requirements herein, or for otherwise providing incorrect information.

 

Anything
you provide to us containing false, misleading or fraudulent information will
not be processed. Sage is entitled to exclude and prohibit participation in the
Program by anyone who does not fulfill the conditions of participation,
violates or attempts to violate the conditions of participation, provides
incorrect personal details, or uses dishonest means. If there is a reason for
exclusion, Sage is entitled to prohibit such from participating in the Program.

 

 

 

 

PRIVACY

 

Sage
and its agents collect personal information to conduct the Program and may, for
this purpose, disclose such information to third parties, including, but not
limited to agents, contractors, service providers, offer suppliers, shipping
service providers and, as required, to regulatory authorities within and
outside of the United Kingdom. Your participation in this Program is
conditional on providing this information upon request. Sage and its
third-party service providers may use the information in accordance with
applicable privacy laws.

 

These
Terms and Conditions are deemed to incorporate Sage's privacy policy
(https://www.sageappliances.com/uk/en/legal/privacy-policy.html), and by
participating in the Program, you acknowledge its applicability.

 

GENERAL

 

You
may not participate in the Program on behalf of others. Your participation in
the Program may not be transferred or re-sold and is subject to change or
discontinuation without notice at any time. This Program is not combinable with
any other offer unless the other offer specifically indicates otherwise. If a
Participating Product is returned, your participation in the Program is subject
to change or discontinuation without notice at any time. This Program is
further governed by the Sage Terms of Sale and Use
https://www.sageappliances.com/uk/en/legal/terms-and-conditions.html. Any
conflict between them and these Program Terms will be resolved in favor of
these Program Terms.

 

Any
costs (including ancillary costs such as insurance), expenses, and taxes
associated with this Program are your responsibility. You agree to pay any
shipping and handling charges shown at the time you make a purchase. We reserve
the right to increase, decrease, add, or eliminate shipping and handling
charges from time to time, but we will provide notice of the charges applicable
to you before you make your purchase. Sage makes no guarantee of the
availability of its web services and will not be held responsible for any
interruption of service that may interfere with your ability to participate in
this Program.

 

Subject
to these Terms and to the maximum extent permitted by law, Sage (including its
officers, employees, representatives, and agents) excludes and disclaims all
liability for any personal injury, or any loss or damage (including loss of
opportunity), whether direct, indirect, incidental, special, or consequential,
arising in any way out of the Program, including, but not limited to:

 

o any
technical difficulties or equipment malfunction (whether or not under Sage's
control);

 

o acts
or omissions (including negligent acts or omissions) of Sage's officers,
employees, representatives, or agents involved in the conduct of this Program;

 

o any
theft, unauthorised access or third-party interference;

 

o any
original Purchase documentation that is late, lost, altered, damaged or
misdirected (whether or not after their receipt by Sage) due to any reason
beyond the reasonable control of Sage; and

 

o any
tax or other financial liability incurred by you or any other participant.

 

If any
provision of these Terms and Conditions should be deemed invalid in whole or in
part, this does not affect the validity of the remaining provisions. An
ineffective provision shall be replaced by a provision which is legally
permissible, and which comes closest to the provision deemed invalid, in terms
of content. This Program is governed by the laws of the United Kingdom. The
courts of England shall have exclusive jurisdiction of any claims or disputes
arising out of or in connection to this Program.

 

Customer
Program support is available at our Support Center: https://www.beanz.com/uk/en/support/contact-us.html

 

 

DEFINITIONS

 

For the purposes of
these Terms

 

“Participating Product” and associated Discount Savings Cap
(“The Cap”) are tabled below.

Participating Product

Discount Savings Cap

SES450 the Bambino

£350

SES500 the Bambino Plus

£400

BES810BSSUK the Duo-Temp
Pro

£400

SEP500 the Baratza Encore
ESP x the Bambino Plus

£600

SES870 the Barista
Express

£650

BES875UK the Barista
Express with Milk Jug Thermal

£650

SES876 the Barista
Express Impress

£650

SES878 the Barista Pro

£650

SES880 the Barista Touch

£650

SES882 the Barista Touch
Impress – with Cold Extraction

£650

SES881 the Barista Touch
Impress

£650

BES920UK the Dual Boiler

£650

SEP920 the Dynamic Duo

£650

SES985 the Oracle Jet

£650

SES980 the Oracle

£650

SES990 the Oracle Touch

£650

SES995 the Oracle Dual
Boiler

£650

SDC465 the Luxe Brewer
Thermal

£250

SDC450 the Sage Precision
Brewer Thermal

£300

 

The Discount Savings are capped as the
lesser of:

·      
£650.00,
or

·      
The
Recommended Retail Price for the participating product on sageappliances.com/uk,
rounded up to the nearest £50.

 

"Participating
Retailer" means retailers authorised by Sage to participate in the
Program. This Program will not be available for any purchases made from any
unauthorised resellers (including those selling stolen or otherwise illegally
procured products.)

 

"Proof
of Purchase" means generally a receipt clearly confirming a Purchase as
follows:

 

o If
Purchased through a retailer: a receipt that shows the retailer that the
product was purchased from and is not cropped/edited in any way.

 

o If
Purchased through a retailer using a credit service: Proof of purchase that
shows the retailer that the product was purchased from and is not
cropped/edited in any way.

 

"Purchase(d)" means either making full payment
for a Participating Product during the Program Period or successfully and
validly purchasing a Participating Product by entering a final and binding
finance agreement with Sage or a Participating Retailer in relation to a
Participating Product during the Program Period.

 

 

 

Online Fenwick customers will receive up to 20% off selected full price Beauty and Fragrance Products

Subject to stock availability of full price qualifying products, selected brands and lines only and the exclusions set out below, the Promotion is available at www.fenwick.co.uk from 00:01 GMT on 27 August 2026 until 23:59 GMT on 9 September 2026, when customers add the qualifying products to their online basket, and complete their purchase.

 Qualifying Spend

The qualifying spend listed in Promotion 1 refers to the total value of eligible items in a single transaction (excluding delivery charges and any excluded products or brands listed below). Transactions cannot be combined to reach a spend threshold. Full price items only.

 Included Departments:

• Fragrance
• Beauty
• Skincare

 Excluded Brands:

Excluded brands and products may be subject to change. All products,
brands and lines which are included in the Promotions shall be clearly presented online with strikethrough price markdowns.

Promotional discounts are already applied. 

 Fenwick gift cards and staff discount can be used in conjunction with the Promotions. Customers will earn MyFenwick Loyalty points on qualifying purchases made as part of the Promotions, and may redeem MyFenwick loyalty vouchers in accordance with our standard MyFenwick terms and conditions.  Loyalty points are earned on the final amount paid after the Promotion discount, and after any loyalty vouchers have been applied. Discounts including Student discount, VIP discount and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent.

Fenwick reserve the right to withdraw or vary either of the Promotions at any time. Any item refunded will be refunded at the discounted price actually paid. If returning items causes the remaining spend to fall below the qualifying threshold, the discount may be adjusted r removed and the refund recalculated accordingly. Any MyFenwick loyalty points awarded for returned items may be deducted or adjusted in line with the yFenwick standard terms. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

‘Spend and Save’ promotion across Fragrance, Beauty and Skincare.

Fenwick customers will receive a discount based on the total qualifying spend in a single transaction:

• Spend £75 or more on 3 qualifying Fragrance, Beauty and Skincare products and receive 15% off
• Spend £125 or more on 4 qualifying Fragrance, Beauty and Skincare products and receive 20%
  off

Subject to stock availability (of full price qualifying products) and the exclusions set out below, the above stated offer is available in Fenwick stores between 27 August 2026 and 9 September 2026 (during usual
opening times, further details of which can be found at Store Locator |
Fenwick)

The discount is calculated on the qualifying purchase value after any applicable discounts, promotions, vouchers or other reductions have been applied and excludes delivery charges, gift cards and any other items or charges that are not normally eligible for promotional discounts. For online purchases, the qualifying purchase must be placed during the Promotional Period. For purchases made in store, customers must complete their purchase during store opening times of the Promotional Period.

Promotion: Online only – up to 20% off Fragrance and Beauty subject to these terms and conditions.

Subject to stock availability of the selected
products included in the offer, and the exclusions set out below, the above
stated offer is available from www.fenwick.co.uk from 00:01 GMT on 23rd
September 2026 until 23:59 GMT on 7th October 2026 or such earlier
time as we may determine.  

 

Customers shall receive up to 20% off
selected full price Fragrance and Beauty products Discounts will vary. Certain
brands shall not participate in the Promotion. All products and lines which are
included in the Promotion are clearly identified with online badges on the
website and discount shall be deducted automatically.

 

Excluded brands include:

Caudalie, Dr
Hauschka, Dripping Gold, ESPA, Fenwick, Ilapothecary, JOONBYRD, Known
Nutrition, L'Occitane, Margaret Dabbs London, Neal's Yard, OPI, Otis Batterbee,
Rahua, REN, Rituals, Seoulista Beauty, STARSKIN, The Organic Pharmacy, Trinny
London, Tweezerman, Vida Glow, West Barn Co, Bardot, ghd, Hair by Sam McKnight,
K18, Living Proof, Percy & Reed, Beautifect, Foreo, Hocroft, ISOCLEAN, Lash
Star, Mason Pearson, Nurse Jamie, The Flat Lay Co, CurrentBody, LYMA, Shark,
Silkn, 39BC, Amanda Caroline, Antonia Burrell, Anua, Beauty of Joseon,
Biodance, COSMOSS, COSRX, Dr Jart, Dr. Barbara Sturm, Eve Lom, Goldfaden MD,
Haruharu Wonder, Higher Education, Honey, Institut Esthederm, Lancaster, Le
Rub, Manifesto, Medicube, Mixsoon, NIOD, Omorovicza, Pietro Simone Skincare,
Polaar, Round Lab, Samaya, Sarah Chapman, Skin In Motion, SKIN1004, Skinsense,
SKINWORK, Space Masks, TIRTIR, U Beauty, Ultrasun, Verso, Wild Nutrition,
Mavala, Coola, Three Warriors, Benefit, Bobbi Brown, Chantecaille, Hourglass,
Laura Mercier, MAC, NARS, Balmain, Akro, Bond No. 9, Brioni, Bvlgari,
Carthusia, Chopard, Coach, Contes de Parfums, Diptyque, DKNY, Dunhill, Elie
Saab, Escentric Molecules, Essential Parfums, Furla, Goutal, Gucci, Guess,
House Oud, Infiniment Coty Paris, JC Brosseau, Jo Malone London, Juliette Has a
Gun, Karl Lagerfeld, Kate Spade, Laboratorio Olfattivo, Lalique, Le Couvent,
Loewe, Maison Crivelli, Maison Margiela, Maison Noir, Max Mara, Mizensir,
Montale, Moresque, Moschino, Nobile 1942, Obvious, Penhaligon's, Prada, Robert
Piguet Parfums, Roja Parfums, ROOS & ROOS, Solferino, STORIES Parfums,
Strangelove, Tiziana Terenzi, TUMI, SevenSeventeen, Skandinavisk, Trudon,
Fenwick at Home, Aveda, Cellcosmet, Clinique, Elemis, Estée Lauder, EviDenS de
Beauté, Germaine de Capuccini, Lancôme, Natura Bissé, Augustinus Bader and The
Ordinary

 

This Promotion is not stackable and
cannot be used in conjunction with any other offer, discount or promotion code.
Fenwick gift cards and staff discount can be used in conjunction with the
Promotion. Customers will earn MyFenwick Loyalty points on qualifying purchases
made as part of the Promotion and may redeem MyFenwick loyalty vouchers in
accordance with our standard MyFenwick terms and conditions. 
Loyalty points are earned on the final amount paid after the Promotion
discount, and after any loyalty vouchers have been applied. Discounts including
Student discount, VIP discount and Corporate Card discount are eligible and can
be used in conjunction with the Promotion. Promotional discount cannot be
redeemed retrospectively. There is no cash equivalent. Fenwick reserve the
right to withdraw or vary the Promotion at any time. Any item refunded will be
refunded at the discounted price actually paid. Any MyFenwick loyalty points
awarded for returned items shall be deducted or adjusted in line with the MyFenwick standard terms. Further information on
returns and refunds can be found at Returns | Fenwick. All terms and conditions will be
governed by English Law and the exclusive jurisdiction of the English Courts
shall prevail.

Spend £60 or more on Laura Mercier and receive a complimentary* Pure Canvas Illuminating Primer Mini. Offer available from 22nd April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £300 or more on La Prairie and receive a complimentary* Skin Caviar Luxe Cream 5ml. Offer available from 25th March and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £70 or more on Shiseido and receive a complimentary* BOP Sample Kit. Offer available from 15th April and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase any Hourglass product receive a complimentary* Unlocked Soft Matte Lipstick Deluxe Foxglove 356. Offer available from 29th of July and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase the Gucci Flora Orchid Intense 100ml and receive a complimentary* Gucci Flora Gorgeous Orchid Intense Pouch. Offer available from 10th August and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase any Marc Jacobs Daisy 100ml Fragrance and receive complimentary* Daisy Wild Eau de Extra Packing Cubes. Offer available from 11th August and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase any 2 full sized Aveda products and receive a complimentary* Claw Clip free gift. Offer excludes travel size products. Offer available from 7th September and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase any Hermès fragrance 50ml or above and a receive a complimentary* Barenia Pleine Fleur 7.5ml. Offer available from 7th September and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £70 or more on Clinique and receive a complimentary* 5-Piece Gift Set worth £82. Contents include Moisture Surge Body Hydrator 200ml, Moisture Surge 100-Hour Auto-Replenishing Hydrator 15ml, NEW F26 All About Eyes Serum De-Puffing Eye Massage 5ml Tube, Moisture Surge Overnight Mask 30ml, Almost Lipstick Pink Honey 1.2g. Offer available from 4th September and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £265 or more on Maison Francis Kurkdjian and receive a complimentary* 724 Miniature Candle 30g. Offer available from 4th September and and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £70 or more on Clarins and receive a complimentary* Clarins x Mary's Meals E-Tailor Free Gift, including a Total Eye Lift, a Lip Perfector 21 (Soft Pink Glow), a Hydra Essentiel Cream and a Beauty Flash Balm. Offer available from 14th September until 26th September. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £60 or more on NARS and receive a complimentary* NARS Notorious Black Vanity. Offer available from 14th September and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase the Pro-Collagen Future Restore Eye Serum 15ml and receive a complimentary* Eye Mask. Offer available from 17th September and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £80 or more on Bobbi Brown and receive a complimentary* Sara Foster's Essentials Bag. Offer available from 24th September and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase the Estée Lauder Glimmer Eau de Parfum 50ml or above and receive a complimentary* Glimmer Pouch. Offer available from 24th September and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

1. Promotion and Promoter 
2. The promoter is Fenwick Limited of Elswick Court, Northumberland Street, Newcastle upon Tyne, NE99 1AR (Fenwick).  
3. This promotion shall take place during match days at The Rooftops, within Newcastle United's St James’ Park. This promotion is run solely by Fenwick, with the approval of Newcastle United Football Club Limited of St James’ Park, Newcastle upon Tyne, NE1 4ST (Newcastle United). 

 

1. Eligibility  
2.  No purchase is necessary for this promotion. 
3. Entry is free but internet access and a MyFenwick loyalty account (MyFenwick Account) are required.  
4. Entry is open only to current Newcastle United Rooftop Members who are physically present at St James’ Park on the relevant match day; who are aged 18 or over at the date and time of entry and who have a valid MyFenwick Account. 
5. Rooftop Members who are not already MyFenwick Account holders may sign up to MyFenwick prior to submitting their entry via the link provided on the entry webpage (or otherwise as made available by Fenwick).  
6. Employees, contractors and agents of Newcastle United and Fenwick Limited, and anyone professionally connected with the promotion, are not eligible to enter.  
7. All other persons are excluded. If you are not a MyFenwick Account holder and a Rooftop Member present at St James’ Park on the applicable match day (and are not aged 18 or over) you must not enter. 

 

1. Promotion Period  
2. The promotion runs on each applicable home match day during the 2026/27 season with one prize draw per game.  
3. For each game, the entry window opens three (3) hours before kick-off and closes at the end of half-time. Entries outside this window are invalid and will not be included in the promotion. 

 

1. How to Enter 
2.  To enter, eligible Rooftop Members must scan the QR code displayed throughout Rooftops during the entry window specified in 3.2 above and complete all required details on the linked webpage.  
3. As part of the entry process, entrants must provide their name, email address and phone number as requested on the entry webpage. Failure to provide full and accurate information may affect Fenwick’s ability to notify the winner. Entrants are fully responsible for ensuring the accuracy of the information that they provide.  
4. Late scans or submissions made after the entry window closes will not be accepted.  
5. One entry per eligible person per game. Multiple, bulk or automated entries are not permitted and will be disqualified. 

 

1. Prize  
2. There is one prize per game. The prize is provided by Fenwick Limited and shall be a product or experience from one of Fenwick's local partners/brands. 
3.  The prize will be exactly as advertised within Rooftops on the applicable match day and on the website linked to the QR code for that game. 
4. There is no cash alternative and no alternative prize option. Alternative colours, sizes or variants will not be offered unless specifically stated on the linked website. The prize is non-transferable and non-exchangeable. 
5. In the event of the prize constituting an experience, the winner may be entitled to bring a guest. This will be made clear to the entrants on the webpage and through advertising of the prize in The Rooftops. The winner shall be responsible for selecting their guest(s) and ensuring that the guest(s) meet all requirements relating to the experience. Fenwick may require the guest(s) details for registering the experience, and in this case the winner shall be responsible for procuring such information. The provisions of clause 9 below shall apply to any guest to the same extent as to the winner. 

 

1. Winner Selection 
2. The winner will be selected by a computer process producing verifiably random results from all valid entries received within the entry window for the relevant game. 
3.  Fenwick may require evidence to verify that an entry was submitted within the stated entry window. 

 

1. Winner Notification and Claiming the Prize  
2.  The winner will be notified using the contact details provided at entry, either by text message or email, within five (5) working days of the applicable match day.  
3. To claim, the winner must follow the instructions in the notification and must respond within 72 hours of notification.  
4. If the winner does not respond in time, cannot be contacted, fails to provide required verification, or is ineligible, Fenwick may disqualify that winner and either select a reserve at random or declare the prize unawarded. 

 

1. Verification and Disqualification 
2.  Fenwick may require the winner to provide valid proof of age (18+) and proof of current Rooftop membership, and may require reasonable proof of attendance at St James’ Park on match day.  
3. Fenwick may refuse to award the prize or withdraw prize entitlement and disqualify any entrant where it has reasonable grounds to believe there has been a breach of these terms, an attempt to gain unfair advantage, use of multiple identities or devices, or any illegal, dishonest or fraudulent conduct. 
4. Whilst the winner needs to hold a MyFenwick Account at the time of entry and throughout the verification process stated above, nothing in these terms shall require the winner to maintain the MyFenwick Account following acceptance of the prize. The winner shall be entitled to manage their MyFenwick Account in accordance with the MyFenwick terms and conditions. 

 

1. Publicity and Personal Data 
2.  Fenwick will use personal data supplied by the entrants for the administration of the promotion, winner selection, notification and prize fulfilment. The lawful basis is performance of a contract and legitimate interests in running the promotion.  
3. Personal data will be handled in accordance with UK data protection law and Fenwick’s privacy notice. Fenwick may share limited details of the winner with Newcastle United from time to time to verify that the giveaways have been successfully completed.  
4.  Subject to clause 9.4, the winner’s surname and county may be made available on request for 30 days after the relevant game. To object to or reduce this disclosure, please contact legal@fenwick.co.uk before entering or promptly after winning; Fenwick will consider such requests where permitted by law. 
5. Fenwick may request the winner’s consent to reasonable publicity (for example, use of first name, initial of surname, and photograph). There is no obligation to consent and refusal will not affect the award of the prize.  
6. Data will be retained only for as long as necessary to administer the promotion and to comply with legal obligations, after which it will be securely deleted or anonymised. 

 

1. Liability 
2. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be limited.  
3.  Subject to clause 10.1, Newcastle United and Fenwick Limited are not responsible for and shall not be liable for: (a) entries that are lost, delayed, misdirected, corrupted or incomplete for any reason beyond their reasonable control, including network, system or equipment failure; (b) any loss or damage suffered by any entrant that arises from participation in the promotion or acceptance or use of the prize, where not caused by their breach of these terms or negligence; (c) any failure of third-party systems or venues, or any act or omission of any third party. 

 

1. Event Changes, Force Majeure and Cancellation  
2.  If the match is postponed, abandoned or otherwise materially affected, or if Fenwick is prevented, hindered or delayed from administering the promotion by events beyond its reasonable control, Fenwick may suspend, vary or cancel the draw for that game, or carry it forward to the rearranged fixture, acting reasonably.  
3.  If the advertised prize becomes unavailable for reasons beyond its reasonable control, Fenwick will use reasonable efforts to procure a substantially similar prize from its local partners/brands, but if that is not possible the prize may be cancelled. There will be no cash alternative. 

 

1. General  
2. Fenwick's decision regarding any aspect of the promotion is final and no correspondence or negotiation will be entered into. Entrants acknowledge that whilst the promotion is taking place at St James' Park, Fenwick is the promotor and Newcastle United are not liable and shall have no involvement in any queries or correspondence relating to the promotion or to any prize offered by Fenwick during any home game.  
3. Fenwick reserves the right to refuse entry, or to refuse to award the prize to anyone in breach of these terms.  
4. Fenwick may amend these terms or withdraw the promotion if necessary to do so for reasons beyond its control, provided that no changes will have retrospective effect that disadvantages entrants who have already entered, except where required for legal, regulatory or safety reasons.  
5. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.  
6. These terms constitute the entire agreement between the parties in relation to the promotion and supersede any prior representations relating to the promotion, save for fraudulent misrepresentation. 

 

1. Governing Law and Jurisdiction  
2. These terms and any dispute or claim arising out of or in connection with them or the promotion shall be governed by and construed in accordance with the law of England and Wales.  
3. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or the promotion. 

 

1. Contact  

Queries about the promotion should be sent to Fenwick at press@fenwic.co.uk or by post to Press, Fenwick Limited, Elswick Court, Northumberland Street, Newcastle upon Tyne, NE99 1AR. All queries relating to these terms should be directed to the Fenwick legal team legal@fenwick.co.uk.