Emotional Support Cushion

Standard UK delivery — £5.00 or Free¹
For most everyday items. Delivered in 3-5 working days, excluding weekends and bank holidays. Deliveries to Scotland may take longer.
¹ On orders over £100. Everything in your bag counts towards this, including furniture items, though furniture delivery is charged separately where applicable.

Next day delivery — £8.00
Order by 6pm
Delivered the next working day, excluding weekends and bank holidays. Orders placed after 6pm on Friday arrive on Tuesday.

Nominated day delivery — £8.00
Order Monday to Friday
Choose a delivery date up to 7 days ahead, excluding weekends and bank holidays.

Click & Collect — Free
Order any day
Orders are dispatched Monday to Friday and ready to collect in 3–5 working days. Once it’s ready, collect any day the store is open.

Outdoor furniture delivery — £19.95 or Free²
Delivered in 7–10 working days, excluding weekends and bank holidays. Pre-order items arrive on the date given when you ordered.
² When you spend over £1,000 on outdoor furniture.

Barker & Stonehouse delivery — £29.00
Delivered within 10 working days of coming into stock.

Heal’s small parcel delivery — £6.00
Delivered within 1–3 working days of coming into stock.

Heal’s large item delivery — £29.00 or Free³
Delivered by Heal’s specialist partner, who will contact you to arrange a date once your order is ready. For UK mainland addresses, a date is usually offered within 14 days.
³ When you spend over £500 on Heal’s.

Heal’s extra large item delivery — £79.00 or Free⁴
Delivered by Heal’s specialist partner, who will contact you to arrange a date once your order is ready. For UK mainland addresses, a date is usually offered within 14 days.
⁴ When you spend over £5,000 on Heal’s.