The Ordinary is an evolving collection of treatments offering familiar, effective technologies positioned to raise pricing & communication integrity in skincare. The brand was created to celebrate integrity in its most humble & true form.
Delivery & Returns
Standard Delivery £5, or FREE on orders over £100 — Delivered in 3 working days*. Excludes weekend and Bank Holidays
Next Day Delivery (Order by 6pm) £8 —Delivered next working day. Orders placed on Friday will be delivered on Tuesday. Excludes weekend and Bank Holidays
Nominated Day Delivery (Mon-Fri) £8 —Choose a delivery date up to 7 days in advance. Excludes weekend and Bank Holidays
Click & Collect FREE on orders— Delivered within 3-5 working days. Excludes weekend and Bank Holidays
Furniture & Garden Furniture Delivery £19.95, or FREE on orders over £1,000 — Delivered within 7-10 working days. Excludes weekend and Bank Holidays. For pre-sale items please refer to timeline quoted at purchase. Find out more
Barker & Stonehouse Delivery £29 — Delivered within 10 working days of coming into stock. Find out more
Heal's Furniture Delivery £79 (Large items) — Furniture and other large items from Heal’s are delivered via their specialist delivery service for a fixed fee of £79.00.
Once your order is ready for delivery, Heal’s delivery partner will contact you directly to arrange a convenient delivery date. For UK mainland addresses, a delivery date is usually offered within 14 days of your order becoming available.
Please note that free returns do not apply to Heal’s products. Return charges may apply.
For full details, please see the Heal’s Returns Policy here.
