Terms & Conditions

Beauty Samples

Online customers will receive two free beauty samples from selected brands when they spend over £70 on beauty products included in the offer.

Subject to stock availability of the free sample products, and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk. Offer is redeemed when the qualifying purchase is added to the basket and the customer selects their two free samples at the checkout.

Qualifying purchase includes any purchase over £70 of beauty products, including all make-up, skincare and fragrance. Qualifying purchase is to be made online only. Offer is available whilst stocks last. Sample products are limited to one type of sample per customer; therefore, customers cannot select two of the same sample products at checkout. The promotion can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Promotion cannot be redeemed retrospectively. As the samples can be very popular and whilst we do our best to ensure that everyone receives their requested samples, distribution is subject to stock availability and we do not guarantee customers will receive their selected sample choices. However, customers will receive two free samples with every qualifying purchase. There is no cash equivalent is available. Fenwick reserve the right to withdraw or vary this offer at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

5-Year Guarantee on Indoor and Outdoor Furniture

Fenwick offers a 5-year guarantee on indoor and outdoor furniture purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. This offer excludes nursery furniture, prams and car seats and will not be covered in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

2-Year Guarantee on Nursery Furniture, Prams and Car Seats

Fenwick offers a 2-year guarantee on nursery furniture, prams and car seats purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. Your purchase will not be covered by this guarantee in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

In-store: 10% Student Discount at Fenwick

Get up to 10% student discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV & Audio; Large Electricals; Apple products; stamps, Vintage bags, Bikes and Bike Accessories; all in store services, delivery charges, tickets and gift cards.

For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Jo Malone London; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff; Whitewall Gallery and WH Smith Children’s.

For any specific queries on exclusions, please ask an in store concession assistant. Valid College or University Student ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available. Fenwick reserves the right to refuse discount for any student ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

Online: Thrift + Re-Sell Service

Get 10% off your next online order at www.fenwick.co.uk when you donate your unwanted clothes to Thrift+. Fenwick have teamed up with Thrift+, a resale service for your best second-hand clothes, that allows you to donate your unwanted designer, luxury and high-street clothes to raise valuable funds for charities. Customers can get their free* ThriftBag with any purchase online at www.fenwick.co.uk and in-store with any womenswear or menswear purchase. How to redeem: Customers will need to create an account with Thrift+ to be eligible to receive their discount code, this can be done at https://thrift.plus/account/register.

Once Thrift+ have received the bag, you will receive a unique, electronic discount code for you to redeem 10% off any online Fenwick purchase.** For your discount to apply, add the unique discount code to your online shopping basket before checkout. This offer can be used on full price and sale women’s, men’s and children’s fashion and accessories, home, gifts and food and on full price wine and electricals. This offer cannot be used in conjunction with any other promotion, staff discount or on garden furniture and only one discount code can be used per transaction.

Please see below for all exclusions. Your 10% discount code is only valid at www.fenwick.co.uk and cannot be accepted in our stores. Whilst the unique discount code does not come with an expiry date, please be aware that you cannot redeem the discount retrospectively on purchases you have already made. This is an online offer only. Fenwick and Thrift+ reserve the right to alter, amend or revoke this offer at any time. For further information, please visit www.thrift.plus/help.*P&P charges may apply.** Exclusions apply.

The following brands are excluded from this offer; Chanel, Diptyque, Jo Malone London, Organic Pharmacy, Sif Jakobs, Agnes B, James Lakeland, Longchamp, Polarn O Pyret, French Connection, All Saints and Wave Spas. All wine and electrical sale items are excluded. All concession partners are excluded.Where an item is not included in the offer, the discount will not automatically be deducted when the unique discount code is added to the online shopping basket.

Fenwick Colchester & Fenwick York: Military Discount

Get up to 10% military discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV and Audio; Apple products; stamps, Vintage bags, all in store services, delivery charges, tickets and gift cards. For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff. For any specific queries on exclusions, please ask an in store concession assistant. Valid Military photographic ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available.

Fenwick reserves the right to refuse discount for any military ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

VIP Cards

The Fenwick VIP card entitles the holder to 25% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare) and 10% discount on Fenwick own-brand restaurants, food, beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online. Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick VIP card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick VIP cardholder number, which is located under the barcode of the digital card, in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick VIP cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and VIP discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact the Fenwick Press team viaVIP@fenwick.co.uk.

Concessions included at 25% off (fashion, accessories, beauty):
Womens: Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Corporate Cards

The Fenwick Corporate Card entitles the holder to 10% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare), Fenwick own-brand restaurants, food and beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online.

Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick Corporate Card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick corporate cardholder number (which is located under the barcode of the digital card) in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick corporate cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and corporate discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact us via corporateservices@fenwick.co.uk.

Concessions included at 10% off (fashion, accessories, beauty):
Womens: Albaray, Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Gift Card and E-Gift Card

Gift cards can be purchased in store or online.

All gift cards and e-gift cards are issued by Fenwick Limited and may be used in any Fenwick store (including any Fuego and Mason + Rye restaurants) or online at www.fenwick.co.uk, as part or full payment for goods (exclusions apply – see below). To use an e-gift card online simply enter the card and PIN number provided with the e-gift card, alternatively e-gift cards can be used instore too by presenting the barcode in the e-gift card email at the till point.

The minimum amount to activate a gift card or e-gift card is £1 and the maximum card value is £1,000. Please protect the gift card or e-gift card and treat it as cash as the balance cannot be returned to you if it is lost, stolen or damaged. The value on the gift card or e-gift card cannot be resold and cannot be exchanged for cash. No change will be given in relation to any purchase made by the gift card or e-gift card and, instead, any balance will remain on the gift card or e-gift card which can be applied to any future purchase. Any unspent amount on the gift card or e-gift card will automatically expire, and be lost, twenty-four (24) months’ following the last transaction on the gift card or e-gift card. This period cannot be extended under any circumstances. To check the balance of your gift card or e-gift card, please ask in any Fenwick store or online at checkout. For the avoidance of doubt, a balance enquiry is not considered use. A gift card or e-gift card cannot be used to purchase another gift card.

If you wish to return a purchase made with a gift card, your refund will be given in the form of a gift card. Any online purchases made with a gift card which you wish to return will be refunded in the form of an e-gift card, which will be sent to the email address associated with the original purchase. Where an order has been placed using a gift card or e-gift card and another payment method, in the event a refund is required, the order of refunds shall be gift card or e-gift card first, followed by the other payment methods. If for any reason we are unable to fulfil part of your online order which has been paid for by e-gift card then we will issue you with a refund in the form an e-gift card, which will be sent to the email address associated with the order. Where the order has been placed with a combination of gift card or e-gift card and another payment method then, in the event of a partial cancellation, we will refund to an egift card in the first instance. If the partial cancellation refund exceeds the amount originally paid by gift card or e-gift card, then the residual amount will be refunded to the secondary payment method.

Gift cards and e-gift cards are non-refundable except in accordance with Distance Selling Regulations, which only apply when you purchase the gift card or e-gift card online or through our concierge team. You have the right to cancel a Distance Selling contract within fourteen (14) calendar days after the date on which the gift card or e-gift card was sent to you by Fenwick. For further details, please refer to the “Your right to cancel” section of our terms and conditions.

This card cannot be used to discharge indebtedness against any credit agreement that you have with a Fenwick or Bentall’s store. Gift cards can be purchased in store or online. The following exclusions apply: Café Nero, Carluccio’s and furniture concessions.

Fenwick reserves the right to amend these terms and conditions at any time. These terms and conditions shall be governed by the laws of England and Wales and the exclusive jurisdiction of the English Courts shall prevail.

Klarna Pay Later

This payment option allows you to buy now and pay later, depending on eligibility.

As soon as your order has been confirmed, you will receive information from Klarna on how and when to complete your payment.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay Later option. If you have any questions regarding payment, please contact Klarna customer support.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

Klarna Pay in 3 Instalments

With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments, depending on eligibility.

The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay in 3 Instalments option. If you have any questions regarding payment, please contact Klarna customer support.

Full Klarna Terms and Conditions can be found here

Not settling your payment on time could affect your ability to use Klarna in the future. We encourage you to spend responsibly, remember to keep up with your repayments to avoid late payment fees and damage to your credit file. Pay later and Pay in 3 Instalments is a form of credit, Fenwick is not the lender. For debt and money advice please reach out to https://www.moneyadviceservice.org.uk.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

Garden Furniture Delivery in 7 Days

Garden furniture is available for delivery in 7 business days from day of ordering, subject to the items in question being in stock. Fenwick reserve the right to withdraw or vary this promotion at any time.

Online & In-Stores: Fenwick Forever Six Bottle Wine Bag

Promotion: online and in-store Fenwick customers will receive a complimentary ‘Fenwick Forever Six Bottle Wine Bag’ (Wine Bag) when they spend £30 or more on Wine, Champagne, Spirits or Beer, subject to the terms and conditions below.

Subject to: stock availability of the products included in the offer and the Wine Bag, and the exclusions set out below, the above stated offer is available from:

(ii) www.fenwick.co.uk from 00:01 GMT on 27 February 2025 until stocks of the Wine Bag last. When a customer adds qualifying Wine, Champagne or Spirits (please note that Beer is not sold online) to their basket totaling £30 or more, a complimentary Wine Bag will be automatically added; and

(iii) in all participating Fenwick stores from 27 February 2025 until stocks of the Wine Bag last (during usual opening times, further details of which can be found at Store Locator | Fenwick).

Excluded products:

· Non-Alcoholic Drinks

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website. Please note that Beer is not available for online purchase and is therefore only eligible for this Promotion when bought in one of our participating stores.

Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, Student discount, VIP discount and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Jo Malone London's most-loved scents mini trio

Spend £140 or more on Jo Malone London and receive a complimentary mini-size trio of their most loved scents. Contents include Peony & Blush Suede Cologne 9ml,Lime Basil & Mandarin Body & Hand Wash 30ml,and English Pear & Freesia Body Crème 15ml. Qualifying purchases to be made online. Offer available4th March 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online & In-Stores: Full-size Estée Lauder Double Wear Primer

Promotion: online and in-store Fenwick customers will receive a complimentary full-size Estée Lauder ‘Double Wear Smooth and Blur’ Primer (Primer) when they purchase any Estée Lauder foundation, subject to the terms and conditions below.

Subject to: stock availability of the products included in the offer and the exclusions set out below, the above-stated offer is available from: (ii) www.fenwick.co.uk from 00:01 GMT on 23 March 2025 until 23:59 GMT on [date] or until stock of the Primer lasts. When the customer adds a Qualifying Foundation to their online basket, the complimentary Primer will be automatically added.

(iii) in all participating Fenwick stores from 23 March 2025 until [date] stock of the Primer lasts (during usual opening times, further details of which can be found at Store Locator | Fenwick).

Qualifying Foundations:

· Futurist Hydra Rescue Moisturizing Foundation SPF45 35ml

· Futurist SkinTint Serum Foundation

· Double Wear Sheer Long-Wear Makeup SPF 20 30ml

· Re-Nutriv Ultra Radiance Liquid Makeup SPF 20

· Double Wear Matte Powder Foundation Refill

· Double Wear Stay-in-Place Foundation SPF 10

· Double Wear Stay-in-Place Matte Powder Foundation SPF 10

· Double Wear Maximum Cover Camouflage Makeup Face/Body SPF 15

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified [in store with signage and] online badges on the website.

Promotion is eligible on full price items only. [Customers can only redeem one free Primer per person.] Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, VIP discount and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online & In-Stores: receive 50% off an LG US70TY Soundbar when purchased with selected LG TV’s

Promotion: online and in-store Fenwick customers will receive 50% off an LG US70TY Soundbar when purchased with selected LG TV’s, subject to the terms and conditions below.

Subject to: stock availability of the products included in the offer and the exclusions set out below, the above stated offer is available from:

(ii) www.fenwick.co.uk 00:01 GMT on [date] 2025 until 23:59 GMT on 29 April 2025, when the customer adds the qualifying products to their online basket, the discount will be automatically applied; and

(iii) in participating Fenwick stores (Newcastle and Kingston) on [date] until 29 April 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick).

Included LG TV models:

· OLED77C46LA

· OLED65C46LA

· OLED55C46LA

· OLED48C46LA

· OLED42C44LA

· OLED65B46LA

· OLED55B46LA

Excluded lines/products:

· All other LG soundbars that’s not US70TY

· All other brand soundbars

· All other brand TV’s

· LG LED LQ TV’s

· LG UT TV’s

· LG QNED TV’s

· LG UR TV’s

· LG OLED G46 TV’s

· LG OLED G4 TV’s

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

The Promotion is valid on full price TVs only. Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, Student discount, VIP discount and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online & In-Stores: Complimentary* Clinique Exclusive Gift

Fenwick customers will receive a complimentary gift when they purchase any spend £60 on Clinique products. For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, Student discount, VIP discount and Corporate Card discount are eligible. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online & In-Stores: Clarins 6-piece Precious Gift Set

Fenwick customers will receive a gift when they spend £299 on any Clarins products, subject to the terms and conditions below.
For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, Student discount, VIP discount and Corporate Card discount are eligible. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online & In-Stores: 2025 Baby Event Product Edit

Promotion: customers will receive 15% off selected prams, car seats, nursery furniture, nursery accessories and babywear clothing included in the Promotion.

Subject to: stock availability of the products, selected lines included in the Promotion, and the exclusions set out herein, the Promotion is available:

(i) in Participating Fenwick Stores from 24 April 2025 until 5 May 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick);

(ii) via the concierge service in all Fenwick stores or by telephone from 24 April 2025 until 5 May 2025 (during usual opening times, further details of which can be found at Concierge Page | Fenwick);

(iii) from www.fenwick.co.uk from 00:01 GMT on 24 April 2025 until 23:59 GMT on 5 May 2025. Promotional discount is reflected in the price shown on the website and no code is required.

Participating Fenwick Stores: Brent Cross, Kingston, Newcastle, Tunbridge Wells, Colchester, Canterbury and Bracknell.

This Promotion is strictly subject to stock availability during the event period of 24 April 2025 until 5 May 2025.

In-store exclusions:

  • All Toys (please note that ‘Nursery Toys’, including, but not limited to, soft books and rattles are included in the Promotion).
  • All Girls and Boys (2+ years) fashion, accessories and shoes.

Online exclusions:

  • All Toys (please note that ‘Nursery Toys’, including, but not limited to, soft books and rattles are included in the Promotion).
  • All Girls and Boys (2+ years) fashion, accessories and shoes.
  • Certain products and lines from Egg, Cybex, Finnson, Silver Cross, Stokke Yoyo, Nuna, Bugaboo, M&P and Dorel are entirely excluded from the Promotion.

For the avoidance of doubt, those lines and products which are included can be clearly identified in-store with signage and online badges on the website.

The Promotion is only valid on selected full price items only. No minimum spend is required. Fenwick gift cards and staff discount cards can be used in conjunction with this Promotion. VIP discount and Corporate Card discount are not eligible and cannot be used during the Promotion. Student discount and Blue Light discount are not eligible and cannot be used during the Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online & In-Stores: 2025 Free “Baby Box” Promotion

Promotion: customers will receive a free, complimentary “Baby Box” on any Qualifying Purchase on Nursery Accessories and/or Baby Clothing from 24 April 2025 until 5 May 2025.

Subject to stock availability of the Baby Box, selected lines included in the Promotion and the exclusions set out below, the Promotion is available:

(i) in Participating Fenwick Stores from 24 April 2025 until 5 May 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick);

(ii) via the concierge service in all Fenwick stores or by telephone from 24 April 2025 until 5 May 2025 (during usual opening times, further details of which can be found at Concierge Page | Fenwick);

(iii) from www.fenwick.co.uk from 00:01 GMT on 24 April 2025 until 23:59 GMT on 5 May 2025, when customers add the Qualifying Purchase to their online basket, the Promotion will be automatically redeemed.

Participating Fenwick Stores: Brent Cross, Kingston, Newcastle, Tunbridge Wells, Colchester, Canterbury and Bracknell.

Qualifying Purchase: a single transaction of one hundred and twenty pounds (£120) or above on Nursery Accessories and/or Baby Clothing, after the deduction of any applicable discount, loyalty, promotional codes or delivery charges.

Excluded Categories: Prams, Pushchairs, Strollers, Nursery Furniture, Childrenswear, Car Seats and Toys (please note that ‘Nursery Toys’, including, but not limited to, soft books and rattles are included in the Promotion).

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified in-store with signage and online badges on the website.

The promotion is only valid on selected full price items only. The Promotion is subject to availability of the “Baby Box”. The Promotion cannot be exchanged for any cash alternative. Gift card purchases do not qualify or contribute towards the minimum spend for the Promotion. VIP discount and Corporate Card discount are not eligible and cannot be used in conjunction with the Promotion. Student discount and Blue Light discount are not eligible and cannot be used in conjunction with the Promotion. The Promotion does not apply retrospectively to any previous customer purchases or orders either in-store or online and is limited to one (1) “Baby Box” per customer.

Visuals of the “Baby Box” and its contents are for information only and may not be to scale. Exact contents of the free gift may vary depending on availability. Promotional discount cannot be redeemed retrospectively. Fenwick reserve the right to withdraw or vary the Promotions at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online & In-Stores: 2025 Baby Event Bounce Back Promotion

Promotion: when customers spend during the Baby Event Product Edit (referenced above), they will receive a promotional discount code for 15% off a future purchase on Kids (including, Baby, Girls, Boys, Prams & Nursery categories).

Subject to: stock availability of the products, selected lines included in the Promotion, and the exclusions set out herein, the Promotion is available:

(i) in Participating Fenwick Stores from 6 May 2025 until 6 August 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick);

(ii) via our concierge service in all Fenwick stores or by telephone from 6 May 2025 until 6 August 2025 (during usual opening times, further details of which can be found at Concierge Service (fenwick.co.uk));

(iii) from www.fenwick.co.uk from 00:01 GMT on 6 May 2025 until 23:59 GMT on 6 August 2025, when customers enter the single-use promo code displayed on their flyer or received via email on 6 May 2025, following their spend in the Baby Event Product Edit.

Participating Fenwick Stores: Brent Cross, Kingston, Newcastle, Tunbridge Wells, Colchester, Canterbury and Bracknell.

Qualifying in-store customers will receive a 15% discount flyer which can either be presented in-store or redeemed online (single-use only). Qualifying online customers will receive an email from Fenwick containing the single-use promotional code on 6 May 2025.

To redeem the promotional discount in store, customers can hand the flyer over at the cash desk or to redeem online, customers can enter the single-use promotional code found on the flyer/email at checkout in the ‘Discount code’ box. Customers can redeem the 15% discount until 6 August 2025 both in-store and online.

The Promotion is strictly subject to stock availability during the period of 6 May 2025 until 6 August 2025.

In-store and Online exclusions:

  • All Toys (please note that ‘Nursery Toys’, including, but not limited to, soft books and rattles are included in the Promotion).

The Promotion is only valid on selected full price items only. No minimum spend is required. For the avoidance of doubt, those products and lines which are included can be clearly identified in store with signage and online badges on the website. The discount code cannot be used in conjunction with any other promotions, discounts, or discount codes (including, but not limited to, Student, VIP, Corporate Card and Blue Light) except for staff discount and gift cards. Only one use per customer. Customers are only eligible to receive one discount code/flyer. The discount cannot be redeemed retrospectively. There is no cash alternative. Fenwick reserves the right to amend, cancel or withdraw this Promotion at any time. Staff discount and gift cards can be used in conjunction with this Promotion. Any items refunded will be refunded at the discounted price. For further information on returns and refunds please refer to our returns refunds policy on our website. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English courts shall prevail.

Online: Win two (2) NUFC men’s signed shirts and two (2) ‘Platinum Club’ tickets to the NUFC v Chelsea F.C match on 11 May 2025

1. Promoter

The Promoter of this prize draw is Fenwick Limited, a company duly registered in England and Wales with company number 052411 and having its registered office at Elswick Court, Northumberland Street, Newcastle upon Tyne, NE99 1AR (Promoter).

2. Prize

2.1. 2.2. 2.3. The winner of the prize draw will receive two (2) NUFC Men’s (Adidas) Home Shirts, signed by players in NUFC Men’s First Team Squad (such players from the Men’s First Team Squad and the number of signatures shall be at NUFC’s sole discretion) (NUFC Home Shirt), and two (2) ‘Platinum Club’ tickets to the NUFC v Chelsea F.C football match on the 11 May 2025 at St James’ Park, Newcastle (Match Tickets) (together, the “Prize”). The Prize is subject to change at the Promoter’s sole discretion.

The Prize for the winner is non-negotiable, non-exchangeable, non-transferable and no cash alternative is offered.

The Prize is supplied by the Promoter. The Promoter reserves the right to replace the Prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

3. Eligibility

3.1. 3.2. 3.3. The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter and NUFC (including, both their holding or subsidiary companies and employees of concessions), their families, agents or any third party directly associated with administration of the prize draw.

The prize draw is free to enter, and no purchase is necessary.

By entering the prize draw, participants confirm they are eligible to do so and eligible to claim the Prize.

The Promoter reserves the right to require participants to provide proof that they are eligible to enter the prize draw.

4. Entry

To submit a valid entry, entrants must follow the Instagram page of the Promoter, like the Promoter’s Instagram post announcing the prize draw (Instagram Post) and tag a minimum of two (2) fellow NUFC supporters in the comments of the Instagram Post by the Closing Date. Unlimited entries per person are permitted.

5. Time and dates of entry

The opening date for entries is 18:00 GMT on 23 April 2025 (Opening Date). The closing date of the prize draw is 23:59 GMT on 30 April 2025 (Closing Date). Entries received after this time will not be accepted or considered.

6. Selecting the winner

6.1. A winner will be chosen by random draw performed by a computer process, as detailed in condition 6.2

6.2. below.

All entries will be collated into a Fenwick controlled spreadsheet, which will be reviewed by a Fenwick colleague who will filter out and remove incomplete or void entries. A random number generator will then be used to select the winner on 1st May 2025 (Draw Date).

7. Notification of the winner

7.1. The winner will be notified by the Promoter via a reply to their comment on the Promoter’s Instagram Post announcing the prize draw by 23:59 GMT on 1st May 2025. Please note that the winner will only be notified from the Promotor’s official Instagram page (@fenwickofficial).

7.2. 8. 8.1. 8.2. 8.3. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners to anyone who emails rebeccaunderwood@fenwick.co.uk within one month after the closing date stated in condition 6.1. If you object to any or all of your surname, county and winning entry being published or made available, please email rebeccaunderwood@fenwick.co.uk. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority (ASA) on request.

Receiving / collecting the Prize

The winner may collect the NUFC Home Shirts, forming part of the Prize, from the Fenwick Newcastle store (during usual opening times, further details of which can be found at Store Locator | Fenwick), or may have it posted to their home address (if provided to the Promoter via Instagram private message when the winner is notified they have won the Prize). To claim the Match Tickets, which forms the second part of the Prize, the winner must provide an email address to the Promoter (via Instagram private message to the Promotor) so that the Match Tickets can be sent digitally. The winner is responsible for providing a correct and accurate email address, ensuring it is free from typos. For the avoidance of doubt, providing an email address does not constitute consent to receive digital marketing from the Promoter.

The Prize may not be claimed by a third party on the winner’s behalf.

If a winner does not respond to the Promoter within 3 days of being notified by the Promoter, then the winner's Prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. The new winner would be required to respond to the Promotor in accordance with this condition 8.

9. Liability

Insofar as is permitted by law, the Promoter will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss or damage occurring as a result of the winner taking up the Prize. Participants’ statutory rights are not affected.

10. Data Protection

3Personal data supplied during the course of this promotion will only be processed as set out in the

Promoter's Privacy Policy | Fenwick. See also condition 7.2 with regard to the announcement of winners.

11. General

11.1. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

11.2. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions.

11.3. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

11.4. These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts of England.

12. Disclaimer for Facebook Prize Draw

For the avoidance of doubt, this prize draw is in no way sponsored, endorsed, administered by, or associated with Facebook or Meta Platforms, Inc (Meta). By entering this prize draw, entrants are confirming they are at least 18 years old, release Facebook and Meta of responsibility, and agree to the terms set out in this prize draw.

13. NUFC’s Single Match Terms and Conditions

The winner of the Prize shall be subject to NUFC’s Single Match Terms and Conditions, found here: https://www.newcastleunited.com/en/single-match-terms-and-conditions.